Refund policy
Refund Policy & Terms of Service
Digital Products – Worldwide
This Refund Policy and Terms of Service apply to all digital products sold through abstractstate.net
By completing a purchase on this website, you agree to the terms outlined below.
1. Digital Products (Sample Packs)
1.1 Nature of Digital Products
All digital products are delivered electronically and made available immediately after payment confirmation.
Due to the nature of digital content, all sales are final once access or download has been provided.
Digital products cannot be returned, revoked, or exchanged.
1.2 Delivery Time & Access
- Digital products are delivered instantly via secure download or account access
- In most cases, access is provided immediately after successful payment
- Delivery may be delayed in rare cases due to payment verification or technical issues
If you do not receive access within a reasonable time after purchase, please contact us at contact@abstractstate.netfor assistance.
1.3 License & Usage
All digital products are licensed, not sold, and are subject to our End User License Agreement (EULA).
By purchasing, you are granted a non-exclusive, non-transferable license to use the content in accordance with the EULA terms.
1.4 Refund Policy – Digital Products
Refunds or replacements may be considered only under the following circumstances:
- The file is defective, corrupted, or cannot be opened
- The download link does not work or access cannot be provided
- The wrong digital product was delivered
If you experience any of these issues, you must contact us at contact@abstractstate.net within 48 hours of purchase.
1.5 Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Incompatibility with your device, software, DAW, or operating system
- Failure to read the product description or system requirements
- Unauthorized use, sharing, redistribution, or resale of the product
1.6 European Union & United Kingdom Customers
If you are located in the European Union or the United Kingdom, by completing your purchase you:
- Expressly consent to the immediate delivery of digital content
- Acknowledge that you lose your right of withdrawal once the download or access begins, in accordance with applicable consumer protection laws
2. Ownership & Intellectual Property
All content and brands, including but not limited to sounds, samples, audio files, graphics, demos, and branding, is protected by international copyright laws.
3. Exceptional Circumstances
In rare and exceptional cases, abstractstate.net reserves the right to evaluate refund requests on a case-by-case basis. Any such decision is made at our sole discretion.
4. Contact
For refund requests, delivery issues, or questions related to your purchase, please contact: